Privacy Policy

We Protect Your Personal Information

Artsnoa.com values your privacy and strictly complies with all relevant regulations.

Version 1.0
Last Updated November 25, 2025

Artsnoa.com values your privacy and strictly complies with all relevant regulations.

1 Purpose of Processing Personal Information

The Company processes personal information for the following purposes. Personal information processed shall not be used for purposes other than those stated below. If the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with the law.

Service Provision and Contract Fulfillment

  • Software license purchase verification, license key issuance and management
  • Purchase history management and user authentication for service usage

Membership Management

  • Identification and authentication through social login
  • Confirmation of service usage intent and delivery of notices

Software Operating Environment (Important)

  • The software sold by the Company operates offline within the user's PC.
  • The software does not collect or transmit any personal information, including IP addresses, usage logs, or device information, to the Company's servers when executed.

2 Items and Methods of Personal Information Collection

The Company collects the minimum amount of personal information necessary for service usage.

Collection Items

  • Required: Email address, name (or nickname), social login identifier (Provider ID), purchase history (license information)
  • Optional: None

Collection Methods

  • Integration with social login (Google, GitHub, Microsoft) on the website
  • Service purchase and payment process

3 Processing and Retention Period of Personal Information

  • The Company processes and retains personal information within the retention and usage period prescribed by law or the period consented to by the data subject when collecting personal information.
  • The processing and retention period of personal information is as follows: Retained during the service subscription period (license maintenance period) and destroyed without delay upon membership withdrawal. However, if an investigation or inquiry into violations of related laws is in progress, it will be retained until the conclusion of such investigation or inquiry.
  • Grounds for information retention under related laws (Act on Consumer Protection in Electronic Commerce, etc.): Records related to contracts or withdrawal of offers: 5 years, Records related to payment and supply of goods: 5 years, Records related to consumer complaints or dispute resolution: 3 years

4 Provision of Personal Information to Third Parties

The Company does not, in principle, provide users' personal information to external parties. However, the following cases are exceptions:

  • When users have given prior consent
  • When required by investigative agencies in accordance with procedures and methods prescribed by law for investigation purposes

5 Consignment of Personal Information Processing

The Company consigns personal information processing tasks as follows to provide smooth services and fulfill contracts.

Keyntry.com

업무: Software license creation and management, email transmission for license key issuance

정보: Email address, purchased license information

Artsnoa Cloud

업무: Cloud server operation and data storage (DB hosting, VM hosting)

정보: Encrypted member information and purchase history database

When concluding consignment contracts, the Company specifies in writing matters such as prohibition of personal information processing beyond the purpose of consigned tasks, technical and administrative protection measures, restrictions on re-consignment, management and supervision of consignees, and liability for damages in accordance with Article 26 of the Personal Information Protection Act, and supervises whether consignees safely process personal information.

6 Rights and Obligations of Users and Legal Representatives and Methods of Exercise

  • Users may exercise rights such as viewing, correcting, deleting, and requesting suspension of processing of personal information at any time with respect to the Company.
  • Rights may be exercised through written documents, email, etc. to the Company, and the Company will take action without delay.
  • If a user requests correction or deletion of errors in personal information, the Company will not use or provide the personal information until processing is completed.

7 Destruction of Personal Information

The Company destroys personal information without delay when it becomes unnecessary, such as when the retention period expires or the processing purpose is achieved.

Destruction Procedures

Personal information for which grounds for destruction have arisen is selected, and personal information is destroyed after approval from the Company's personal information protection officer.

Destruction Methods

Personal information recorded and stored in electronic file format is destroyed so that records cannot be reproduced, and personal information recorded and stored in paper documents is destroyed by shredding or incineration.

8 Measures to Ensure Safety of Personal Information

The Company takes the following measures to ensure the safety of personal information:

Administrative Measures

Establishment and implementation of internal management plans, regular employee training, etc.

Technical Measures

Management of access rights to personal information processing systems, encryption of personal information (during transmission and storage), installation of security programs

Physical Measures

Access control to server rooms, data storage rooms, etc.

9 Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

  • The Company uses 'cookies' that store and frequently retrieve usage information to provide users with individualized customized services when using the website. (This is unrelated to software operation)
  • Users have the option to set cookie installation and can allow, confirm, or reject cookies in web browser settings.

10 Personal Information Protection Officer

The Company designates a personal information protection officer as follows to oversee matters related to personal information processing and to handle complaints and remedy damages related to personal information processing by data subjects.

Name: Seo Jun-Hyeok

Position: CEO

Email: aurora@artsnoa.com

11 Methods of Remedy for Rights Infringement

Users may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee, Korea Internet & Security Agency Personal Information Infringement Report Center, etc. to receive remedies for personal information infringement.

  • Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
  • Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)

12 Changes to Privacy Policy

This Privacy Policy is effective from November 25, 2025.